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Privacy Policy

We understand that you have confidential information that you want to protect and maintain as confidential. We want you to know that Super Grow LED is committed to safeguarding your privacy online and that we strive to make our website as safe and secure as reasonably possible.

In order to address our users most frequently asked questions we’ve organized our privacy policy statement in a Q&A format. If you have any questions after reading this policy, please let us know.

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What information does Super Grow LED collect from me?

During the buying process we ask for your name, (company name), address, zip/postal code, email address and phone. In addition to the information we obtain during the buying process, we may ask you for information at other times, such as when you make a further purchase or register for a service on SuperGrowLED.com website or when you report a problem with one of our services or the site(s) of our strategic alliance companies.

If you contact Super Grow LED we may keep a record of that correspondence or communication. Information on how you communicated with us may also be recorded and may include your Internet address, the language you selected for viewing order forms or other documents, your browser type, the currency in which you viewed prices if such feature is available, your use of a secure or insecure webpage, the return email address shown in any email message from you, the return address on any envelope or facsimile number on any facsimile, or the telephone number from which you called.

Super Grow LED also may occasionally ask you to provide information to participate in certain voluntary promotions, surveys, or contests (see the Sponsors/Contests/Surveys section below). Finally, Super Grow LED collects information about its Members in general, which does not necessarily identify the Member, by using our server log files and some of the methods described in the “cookies” section below.

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Why does Super Grow LED gather this information, and how is it used?

  • When you order a product or service we use your name, email address, delivery address, and credit card number and expiration date (or financial information) as part of a credit check. This information allows us to process the order and deliver the product or service;

  • We ask for your telephone number to enable us to contact you if there is a problem with your order or the delivery of a product or service. In the event you have asked for the delivery of tangible goods, we may need to share the telephone number with the carrier delivering the goods;

  • When you order a product or service from a company linked to the SuperGrowLED.com website, it may be necessary for Super Grow LED to share certain limited information, such as your IP address, with such company in order to process and complete your purchase or other transaction. In such cases, Super Grow LED shares the minimum information necessary to complete the transaction and only shares such information when you make a purchase or engage in a transaction – not when you simply visit and leave the other site;

  • If you choose to enter a contest or other promotion, we ask for your name, address, email address, and other information in order to notify winners. As noted in the rules of the contest or promotion, we may publish certain information about the winners;

  • In addition to using your information to deliver services requested by you, Super Grow LED may use the information to notify you about important service issues, functionality changes, and other customer support issues. If you choose, Super Grow LED will also notify you about special offers and services from Super Grow LED that we believe you will find valuable;

  • We also use the information you provide us to enhance the operation of the SuperGrowLED.com Website and to provide you a customized experience when you navigate through our site;

  • Finally, we analyze our users’ demographics, interests, and behavior based on the information provided to us through the SuperGrowLED.com website. Our research and analysis is done on an aggregate basis and is not intended to identify individual Members.

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What about third party sites linked to the SuperGrowLED.com website or strategic alliance companies?

Certain products and services offered through the SuperGrowLED.com website are made available by other companies with which Super Grow LED has a strategic alliance. To obtain some of these products and services you may be on the other company’s website or a site they share with Super Grow LED. When ordering, registering for, or purchasing products or services from these other companies, you will be entering into an agreement with that company, not with Super Grow LED. In these cases, this privacy policy does not apply; instead, the privacy policy of the company actually providing the goods or services will apply. We urge you to read and understand those policies before entering into agreements with such companies. We are committed to working with companies that share our privacy concerns. Super Grow LED, however, can’t control or take responsibility for the way these companies collect or use information.

Also, when you access the website of another company, an advertiser, or website linked from the SuperGrowLED.com website, those companies or sites may use cookies or other means to collect information about you. Again, the SuperGrowLED.com privacy policy does not apply to these instances; instead, the privacy policy of the site you visit will apply.

Users may opt out of Google’s use of cookies by visiting the Google Advertising opt-out page. (Alternatively you can opt out of a third party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.)

If you have questions about the privacy policies of strategic alliance companies or the privacy policies of other sites, we encourage you to contact them directly.

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