Super Grow LED (SGL) warrants that this product shall be free of defects in material and workmanship for five (5) years from date of purchase. If there is such a defect, SGL will repair or replace the Product as appropriate and as determined by SGL.
To obtain service under this warranty, the Purchaser must correctly fill out and file the appropriate warranty card (included with this document) within 30 days of receipt of purchase.
Purchaser must notify SGL of the defect before the warranty expiration date(s). A Return of Materials Authorization (RMA) number must be requested from SGL and this number must be included on all correspondence, as well as the packaging for the returned product. The SGL corporate or distribution office will advise the Purchaser of the nearest service address to which the Purchaser must ship the defective product at his/her own expense. The product should be packed safely, in the original (or comparable) packaging. SGL will pay return shipping costs to the customer once the Product is repaired or replaced. Shipments received not in compliance with the terms of this warranty will be shipped back to Purchaser, at Purchaser’s expense.
This warranty applies only to the hardware specified in this document and used normally within its operating specifications. It does not cover hardware modified in any way, or subject to unusual physical, electrical or environmental stress, including water damage, or acts of nature, or if used in an incorrectly installed manner, or with the original identification marks altered.
This warranty is valid for the original Purchaser only. SGL neither assumes nor authorizes any person to assume on its behalf any liability in connection with the sale, installation, service or use of its products. SGL shall not be held responsible for special, consequential or punitive damages of any kind arising out of sale, installation service or use of their products. SGL does not warrant that Product is suitable for any specific purpose. Mounting hardware is not covered by this warranty.
The Purchaser is entitled to free technical support for any SGL product for two years from its date of purchase. Technical support includes advice concerning installation and operation of SGL products. Services not directly related to SGL products may incur a charge.
Super Grow LED
PO Box 10842 Harbor Road
Kelseyville, CA, 95451